Reference
Contact
One form for everything, a phone line for Anvil hardware faults.
Everything goes through the work order form. A person reads each one and answers within one business day.
Access and quotes
Fill in the form with your workload, GPUs and hours. You get start dates and a quote back, not a follow up question.
Anvils
Pick Anvil as the plan, and put the number of nodes, the term and your earliest start in the notes. If F1 is full we tell you where you are in line for F2.
Hardware faults on an Anvil
Call the number in your Anvil agreement. It is answered at any hour.
Security reports
Use the form with security as the first word of the notes. We answer within one business day and do not act against good faith research.
Updates
Launches, new forges and price notices are posted on X at @useblackforge.
Press and partners
Same form. Say exactly what you want. We do not resell other clouds and do not do joint announcements.
Where we are
F1 is on the Reykjanes peninsula, Iceland. The team works on UTC. There is no office to visit and no sales line.